In the complex world of European rail travel, navigating the different processes and requirements of various carriers, each with their distinct fare structures and conditions, demands not only time but a depth of knowledge that can often seem insurmountable. Avanti Destinations stands at the forefront of simplifying this convoluted process, offering clarity and confidence in your rail bookings. We aim to ensure that your focus remains on creating memorable journeys for your clients, rather than the intricacies of fare structures.
We are thrilled to unveil a pivotal tool in our suite of solutions — the Rail Price Guarantee. This optional feature is designed to shield your clients from the unpredictability of fare fluctuations, offering a locked-in rate from the moment of quotation until the issuance of tickets. No longer will there be a need to vigilantly monitor fare changes, as Avanti takes on the responsibility of queuing the rail for ticketing once a decision is made.
HOW THE RAIL PRICE GUARANTEE WORKS
Upon the initial land deposit by your clients, they are presented with the option to secure the quoted price at the time of booking by paying the full amount, activating the price guarantee. Subsequently, Avanti commits to issuing the rail tickets as soon as they become available, removing any necessity for further action on your part.
GUIDELINES FOR AVANTI'S RAIL PRICE GUARANTEE
- Full passenger details, including passport information, date of birth, and contact number, are essential to avail this guarantee and to align with the ticketing requirements of most rail carriers.
- The guarantee is activated upon the full payment of the quoted rail tickets.
- Even if the quoted rail price and travel from point A to point B is already locked-in, Avanti advises that specifics such as timing, cabin selection, and route may be subject to adjustments.
READY TO BOOK?
There are three easy ways to create a booking with Avanti: online through our Agent Portal, by calling our Reservations Department at 888-606-7260, or via email at reservations@avantidestinations.com.
We're delighted to introduce significant improvements to our customer service and online support, aiming to streamline your travel planning process with Avanti.
Transatlantic Expansion & Optimized Reservation Assistance
With the launch of our new call center in Manchester, England, we are thrilled to offer Travel Advisors enhanced support for European bookings from 3 AM - 5 PM Pacific Time, Monday through Friday. Reservations support for non-European bookings are available from 6 AM - 5 PM Pacific Time. For any inquiries or assistance, please contact us at (800) 422-5053. Our dedicated Travel Consultants are at your service to ensure a seamless booking experience.
Extended Online Payment Hours & Saturday Payment Processing
Enjoy greater flexibility with our expanded online payment hours — now available from Monday to Friday from 3 AM - 5 PM Pacific Time. To increase convenience and help streamline travel arrangements, we have also introduced Saturday hours for payment processing (from 8 AM - 12PM Pacific Time) via the Agent Portal.
